Privacy Policy

Hi, this is the Privacy Policy of Staff Source Limited (called we, us or our below). This Privacy Policy tells you how we collect, use, share and protect your personal information. It applies to you (called you or your below) when you use our website or interact with us through our social media, provide information to us, or purchase our products or services. By using our website, interacting with us through social media, providing information to us, or purchasing our products or services, you acknowledge that you have read and understood this Privacy Policy and agree to our use of your personal information as set out below.

 

We are committed to complying with the New Zealand Privacy Act 2020.

 

What is personal information?

 

Personal information is information about an identifiable individual as defined under the Privacy Act 2020. This may include your name, contact details (including email address, phone number, and postal address), IP address, drivers licence number, passport number, customer survey feedback, employment history, references, qualifications, work eligibility information, criminal record check, credit history and psychometric testing data.

 

Your obligations when giving us personal information

 

You must only provide us with accurate and up-to-date information. You must not provide us with personal information about another person (including referees, emergency contacts, or other third parties) unless that person has consented to you sharing their personal information with us and you have made them aware of this Privacy Policy. For recruitment purposes, by providing referee details, you confirm you have obtained the referee's consent to share their information with us.

 

Where we collect your information from

 

Where possible we collect your personal information directly from you, such as when you give us authority to represent you, submit a job application, provide your CV or resume, attend an interview, complete assessment forms, set up an account, contact us via email, phone, our website or social media, post content, or engage our recruitment services.

 

We may also collect your personal information from third parties, including:

• other sites (like social media),

• employers, recruitment partners, background check providers, referees, previous employers, educational institutions, government agencies, professional bodies, or other third parties that work with us, Government authorities (such as the Ministry of Justice)

• publicly available information, or

• other people you have authorised us to collect it from.

 

Cookies and other tracking technologies

 

We use cookies and similar tracking technologies to monitor your activity on our website and store certain information. Cookies are small data files placed on your device that enable us to enhance and personalise your online experience, understand website usage, and improve our services. The cookies we use may include: essential cookies necessary for the functioning of the website; performance cookies to monitor site usage; functional cookies that remember your preferences; and targeting or advertising cookies to deliver personalised content and advertisements.

 

You can manage your preferences at any time to withdraw your consent to our use of cookies by either accessing the cookie settings on our website or directly through your web browser. For more information on how to manage and delete cookies, visit https://www.aboutcookies.org/ or www.allaboutcookies.org. Withdrawing your consent may impact your user experience and prevent you from using certain parts of our website. Essential cookies, necessary for the operation of the website, cannot be rejected as they are required for website security and accessibility.

 

Why we collect your information

 

We collect, use, and disclose your information for the following purposes: 

• to verify your identity

• to provide recruitment services to you, including matching candidates with employment opportunities, facilitating interviews, checking your work eligibility and history, and managing placements

• to obtain a criminal record check, credit check and other background checks

• to communicate with you including responding to questions from you

• to improve your personal experience on our website

• to perform analytics and conduct research

• to get feedback to improve our products or services

• to collect any money you owe us

• to handle complaints and disputes

• to comply with our legal and contractual obligations or enforce our legal rights

• to promote our recruitment services to you and provide information about employment opportunities and related services we think may be of interest to you

• to protect you from anyone else pretending to be you, or

• for any other purposes expressly authorised by you in writing.

 

Using your information

 

We will only use or process your personal information for the purposes set out above. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymise it in accordance with the Privacy Act 2020.

 

Who we share your information with

 

We may share your personal information with others for the purposes specified above.

This may include:

• any business that helps us or works with us to provide our recruitment services or operate our business (for example, client employers, background check agencies or government authorities, immigration advisors, suppliers, service providers, technology providers, cloud-providers, or professional advisors)

• credit check, background screening, or debt collection agencies

• any other person as required or authorised by law

• in connection with, or during negotiations of, any sale of our assets or all or a portion of our business, or

• anyone else, as explicitly authorised by you in writing.

 

Transfer of information to other countries

 

We may transfer to, and store your personal information in, countries outside New Zealand provided the requirements of the Privacy Act 2020 are met.

 

How we keep your information safe and secure

 

We have put in place suitable physical, electronic, and managerial procedures to keep personal information safe and secure and protect it from misuse, interference, loss, or unauthorised access, modification, and disclosure. However, we cannot guarantee the security of any information that you transmit to us or receive from us.

 

How you can access and correct your information

 

You have the right to request access to and correction of your personal information held by us. You can make such requests by emailing us at the address stated below. If there is a legal reason we cannot provide access to the information, or if we disagree with your requested correction, we will provide you with our reasons in writing and, if you request, attach a statement of the correction sought but not made to the information.

 

Direct Marketing

 

We may contact you by telephone, regular mail, or electronically (email, SMS or via other electronic means) with promotional material from us, and our client employers and business partners that we consider may be relevant and of interest to you. You can unsubscribe from receiving these messages at any time by using the opt-out function provided with the message.

 

How to make a privacy complaint

 

If you think we have not followed our privacy obligations, you can make a complaint by contacting us at the email address stated below. You can also make a complaint to the New Zealand Privacy Commissioner by emailing enquiries@privacy.org.nz.

 

Changes to this Privacy Policy

 

We may change this Privacy Policy at any time. We will notify you of any significant changes by email (where we have your email address) and by posting the updated Privacy Policy on our website. Your continued use of our services after such notification constitutes acceptance of the updated Privacy Policy.

 

If you have any questions about this policy, please contact us at jessica@staffsource.co.nz. Effective date of policy: 2nd February 2026.